Common Causes and Solutions of Testing Errors
Finding the causes of errors then implementing the correct solution can be a confusing task. There are so many reasons an error can occur and finding the right solution can be difficult. The following table shows common errors, their causes, and possible solutions. We hope it helps you more easily fix errors found in your cables and harnesses.
We’d like to extend our sincere thanks to Trevor Morris, Gary Grahn, and to the many customers who shared their experience and insight. Their real‑world examples and troubleshooting knowledge greatly enriched this article and helped shape the guidance provided here.
Low Voltage
| Error | Example Error Message | Details | Potential Causes | Potential Fixes |
|---|---|---|---|---|
| Wire Missing | #2 Wires missing J1-1 J1-2 | No connection between specified points (terminations) |
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| Short | #3 Short J1-1 J1-2 | A connection exists between specified points (nets) where there should be no contact |
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| High Resistance | #1 High Resis J1-1 J1-2 | A connection exists between the intended points, but the resistance is not low enough to be considered a good connection (based on connection resistance setting). |
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| Miswire | #4 Miswire J1-12 Net4 | The wire is open to the correct contact and connected to the incorrect contact instead. |
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High Voltage
| Error | Example Error Message | Details | Potential Causes | Potential Fixes |
|---|---|---|---|---|
| Arc, Point-Point | #144 DW Arc Error or #145 IR Arc Error (CH2) Dielectric Failure (4250/Easy Touch) |
Electricity unexpected jumps from one net to another. |
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| Arc, Single | #144 DW Arc Error (CH2) | Electricity unexpected jumps from one net to an unknown source. (Possibly to conductive material near test area.) |
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| IR Leakage Failure | #150 J1-1 Has Leakage Error (CH2) Leakage Error (4250/Easy Touch) |
There is insufficient insulation between the net and some other path to ground. |
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| DW Current High Error | #146 J1-1 DW Current High (CH2) Leakage Error (4250/Easy Touch) |
Current level exceeded DW Max Current setting but was not a sudden spike in current. This is not common. |
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| Change Error | #142 DW Charge > 45uC at V Error (CH2) Overcurrent Error (4250/Easy Touch) |
The high voltage charge exceeded safety limits. | Excessive capacitance in device (usually a shield or long coiled wire). |
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Glossary of Terms:
- DUT – Device Under Test
- FOD – Foreign Object Debris
- HV – High Voltage
- LV – Low Voltage
- DW – Dielectric Withstand
- IR – Insulation Resistance
- Test Fixture – Any device used to connect the tester to the DUT
Themes from the table
- A surprising number of fails aren’t in the cable—they’re in the fixture or test setup.
Multiple entries point to fixture wear/added resistance, fixture shorts, or mis‑inserted/aligned fixtures as root causes and recommend running the fixture by itself to verify it first. - Contamination and debris (FOD/flux/moisture) are repeat offenders.
Low‑voltage issues cite FOD on contacts; high‑voltage issues cite conductive FOD near connectors/contacts; insulation leakage is linked to moisture or flux contamination.
Humidity lowers insulation resistance and flux acts as a “leaky insulator,” causing IR/leakage or even arc/shorts—problems that can be invisible without disassembly. - Program/setup mistakes are common—and preventable.
Wrong or outdated test programs, missing/incorrect WIRE instructions, and overly strict connection‑resistance thresholds appear repeatedly as causes. - Mechanical/assembly realities drive most low‑voltage failures.
Shorts and opens often trace to nicked wires, solder bridges, stray strands, recessed or poorly terminated contacts, or incomplete mating.
Our “Causes of Bad Connections” table reinforces the same patterns (loose crimps, flux on mating surfaces, contact retention) and ties them to open/intermittent/high‑resistance symptoms. - High‑voltage errors cluster around clearance, damage, and capacitance.
Arc/point‑point errors suggest thin/damaged insulation, exposed strands, or inadequate contact clearance; “Change/Overcurrent” flags excessive capacitance (long/coil, shields), which can be mitigated by uncoiling and treating nets as high‑capacitance in settings.
Our HV primer adds that testers can’t distinguish “true insulation weakness” from “unaccounted capacitance” unless you tune the HV settings.
