Contact Us

Contact Details

Call Us.

+(1) 801-973-4600

Email Us.

info@cirris.com

Find Us at

401 North 5600 West
Salt Lake City, UT 84116, USA

Operating Hours

Mon – Fri: 8:00 AM to 5:00 PM MST
Sat – Sun: Closed

Have a Question?

Send Us A Message

Contact Us

Need Technical Support?

Technical Support

Cirris Technical Support helps with issues you may encounter with your tester. We have two sources to help with your testing complications:

Learning Center

Please search for the problem in our Learning Center. You will find several articles on frequent troubleshooting questions.

Visit the Learning Center

 

Contact Technical Support

If you still need help, contact the Cirris Technical Support Team. Call or send an email to receive personal assistance with your problem. Please leave your contact information so we can get back to you quickly.

Phone: 801-973-4600 (Ask for Tech Support)

Email: techsupport@cirris.com

Hours: 8:00 AM – 5:00 PM MST

Need Service & Repair?

Service & Repair Contact

If you need to send in your tester for repair or calibration, please fill out the Return Merchandise Authorization form below. A Cirris representative will then contact you via email with an RMA number. All service, calibration, and maintenance is subject to the Cirris a Komax Group Company Terms and Conditions.

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Komax Group General Conditions of Maintanence and Repair

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RMA Request

Contact Information

This shipping method will be used to ship your product back to you after repair as well as if you opted to have a Loaner tester shipped to you.  ***DHL is for International Shipping Only!***
Is the Shipping Address the same as the Billing Address?

Tester Information

Cirris Server Being Used for Networked Database?
Separate each Serial Number with a comma (,)
the more detail given the easier it will be working the issue

Optional Services

Loaner
Loaner testers are chargeable based on tester type, shipping method, and add-ons. The Loaner Fee will be applied to the repair order when we evaluate your tester. (Loaners are for Domestic Customers Only)
Expedite
If checked, this will add an additional $385.00 to the service charges incurred.
Calibration
Calibration is a chargeable service regardless of warranty status. Fee is based on tester type and if add-ons were included with tester. All testers that go through our service department are tested to our calibration standards, however, only paid calibration services will we provide the calibration certificate.

Contact Your Cirris Representative.

If you prefer to call or email your Cirris representative directly, please select your region below. If your country is not listed, please get in touch with us using the Contact Details above.

Contact Your Cirris Representative

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