Technical Support

Cirris Technical Support provides assistance for issues you may encounter with your tester. We have two sources to help work out your testing complications. Start by searching for the problem in our learning center. Cirris has prepared a number of articles on frequent troubleshooting questions. If you don't see your issue or still have trouble, contact the Cirris Technical Support Team. Call or send an email to receive personal assistance with your problem.

Learning Center

Search through articles to find solutions for the most frequent testing questions.

For articles on specific errors, see Support Articles.

For articles on all topics, see The Learning Center.

Contact Support

For further answers, contact the Cirris Technical Support Team:

Hours: 8:00-5:00 MST

Phone: 1-800-441-9910 (Ask for Tech Support)

EmailThis email address is being protected from spambots. You need JavaScript enabled to view it.

Make sure to leave your contact information so Technical Support can contact you.

Our Commitment

Cirris commits to providing you with the best support we can offer. As one Cirris customer wrote,

"I must say that your company is a pleasure to work with - great support and great products. You are always just a phone call away and most of the time provide a workable solution when we need one. From all the companies I deal with you are the "easiest" one to work with. Therefore I always promote Cirris."

If you have any ideas for improvement, let us know how we can better serve your needs.

The Team

The Cirris tech support team has over 30 years of combined experience resolving issues both remotely and in person.

  • David has worked at Cirris for almost 10 years in both the IT and tech support departments. His expertise lies in diagnosing and repairing network and database issues.
  • Tony started at Cirris over 20 years ago building testers. Not only will Tony walk you through checking your tester out on the phone, but if your tester needs to be sent to Cirris for repair, Tony will analyze the problem.

The tech support team promises, “We never want you to feel alone when it comes to our equipment. Pick up the phone and we will do what it takes to address your situation.”